Welcome to our service & repair area
Here you will find most info about simple cuckoo clock repairs, warranty information, worldwide service stations and more.
When experiencing a problem you should first contact the shop that sold you the clock.
If this is not possible you may want to try contacting the manufacturer in Germany. Usually you will have one or two years of warranty on the clock, so in most cases the shop or the manufacturer will pay for repair or replacement, but not for shipping.
With today’s cuckoo clocks, you can find out the name of the manufacturer by opening the clock on the back and having a look inside. The manufacturer’s name is usually engraved on the movement.