![](https://www.unidxshop.com/media/6a/37/f6/1650462363/Service%20banner%20Uniworld%20Blue.png)
Have the clamps been removed from the bellows inside the clock as described in the instructions?
![Traditional Cuckoo Clock](https://www.unidxshop.com/media/c8/89/0a/1584180535/Traditional%20Cuckoo%20Clock.jpg)
Has the cuckoo’s door been “unlocked”? You have to turn a little wire to the side, that secured the door while shipping.
![](https://www.unidxshop.com/media/be/c9/01/1582018307/Front%20Page%20Picture_4%20%28Slider%29.jpg)
Please check the position of the night shut-off. The most common reason why cuckoo and music do not work is that they have been turned off. With some clocks the night shut-off is a switch at the left side of the clock, with other types it is a wire under the clock. Check both positions of the night shut off and make sure that the switch is not “somewhere between” the ON and OFF position.
![](https://www.unidxshop.com/media/9d/6e/1d/1582018301/Front%20Page%20Picture_3%20%28Slider%29.jpg)