Flat Shipping Rate Incl. Insurance & Tracking
Customer Service and Repair Area
Secure Payment Methods
Tax-Free Shopping
Go to homepage
€0.00*

Please follow the SETUP INSTRUCTIONS carefully, when unpacking the clock. If the clock should not work in the end, please check the following points:

Step 1



Have the clamps been removed from the bellows inside the clock as described in the instructions?

Traditional Cuckoo Clock

Step 2



Has the cuckoo’s door been “unlocked”? You have to turn a little wire to the side, that secured the door while shipping.

Step 3


Please check the position of the night shut-off. The most common reason why cuckoo and music do not work is that they have been turned off. With some clocks the night shut-off is a switch at the left side of the clock, with other types it is a wire under the clock. Check both positions of the night shut off and make sure that the switch is not “somewhere between” the ON and OFF position.